(303) 876-7654 sales@renewableoutdoors.com 
Cyber Switching Charging Station Dual Cse1 Level-2, 48A, RFID
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a Cyber Switching Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE
Cyber Switching Charging Station Dual Cse1 Level-2, 48A, RFID
Description
COMMERCIAL DUAL EV CHARGING STATION DUAL CSE1 LEVEL-2, 48A, RFID
Hassle-Free Returns. 2-Year Manufacturer's Warranty.
CSE1 Dual commercial Level-2 EV charging station could supply up to 48A on each charging port. Easily accept payments, set up charging rates, let your customers reserve and schedule charging sessions via the mobile app. With the highest uptime rate in the industry, CSE1 guarantees up to 40 miles on every hour of charging
The easiest and most reliable way to charge your EV
Get up to 42 miles on every hour of charging
Compatible with every electric vehicle
Scale your EV infrastructure without any limits
Willing to add more charging, but don’t have enough electrical infrastructure? CyberSwitching commercial EV charger CSE1 supports advanced and dynamic load management and lets you scale your EV infrastructure as much as you’d like to. You could connect several EV charging stations now to either a single or several circuit breakers, at a fraction of the cost.
Specifications
- 48A (11.5kW) on each charging port
- Voltage: 200-240VAC
- Power/Amperage: 3.5kW/16A, 7kW/32A, 10kW/40A, 11.5kW/48A
- Frequency: 50-60 Hz
- User Authentication: RFID
- Network: LAN, WIFI, 4G
- Connectivity: OCPP 1.6J
- Cable Length: 18ft
- Certificates: ETL, Energy Star
- Charging Interface: SAE J1172, Type 1
- Safety Compliance: Ul-2594, UL-2231-1-2, UL-2251, UL-62, UL-991, UL-1998, UL-840
- RCD: CCID20
- Multiple Protection: UVP, OVP, RCD, SPD, OCP, OTP, CPFP, Ground Fault Protection
- Operating Temperature: -22°F to 122°F
- Storage Temperature:-40°F to 158°F
- Indoor/Outdoor: NEMA 3R enclosure
- Installation Type: Wall-mount, Pedestal-mount
- Altitude: ≤ 6561ft
- WIFI function: 802.11 b/g/n
- Supports Dynamic Load Balancing
Weight: 56 lbs
Dimensions: 63 in x 14 in x 20 in
Cable: 18-foot SAE J1772 standard plug
Output Power: up to 48A, 11.5 kw
OCPP 1.6J and OpenADR 2.0b compliant
ENERGY STAR
ETL listed
2-Year Warranty
More Info
Cyber Charger CSE1 is a smart Level 2 electric vehicle charging solution that can be installed in private homes and commercial businesses. Designed to comply with the most important UL EV-related certifications, this single-integrated solution has multiple features that make it reliable, easy to use, and cost-efficient.
Works with all Electric Vehicles
Cyber Charger CSE1 is compatible with all the electric vehicles in the market. Whether you have Tesla, Mercedes, Porsche, BMW, Audi, Ford, VW, Chevrolet, Cadillac, Nissan, Toyota, Subaru, Honda Kia, Hyundai, Lucid, Polestar, Rivian, Volvo, NIO, you name it.
Choose Your Output
The CSE1 features multiple output options that allow you to set faster charging times depending on your vehicle and time requirement. With a rated output input voltage of 200-240VAC you can expect multiple power charging capabilities
| Power (kW) | Amperage (A) |
| 3.5 | 16 |
| 7 | 32 |
| 10 | 40 |
| 11.5 | 48 |
Install Anywhere
Cyber Charger CSE1 is also ETL listed with a type 3 enclosure, rated for both indoor and outdoor installations with water and dust resistance capabilities, making it possible to install the CSE1 virtually anywhere in two mounting installation options:
Wall-Mounted
Designed to be a perfect match for in-house requirements, Cyber Charger can be easily installed and mounted to garage walls. Moreover, its compact size minimizes space occupation and its rounded sleek design makes it a great addition to your house.
Pedestal Mount
On the other hand, open public spaces like parking lots or carports for multi-dwelling properties can also make use of the CSE1 through a single and dual-mounted pedestal option made of Q235 galvanized steel.
This option allows you to install the CSE1 regardless of the presence of a wall structure and allows arranging the EV charging station layouts as desired by the designer or property owner.
Easy To Use
Intuitive and easy to operate, Cyber Charger integrates a status indication LED light that signals when the EV charging station is ready to start charging and when it is already charging following a simple color-coding as
- Blue Light – Standby mode – Indicates CSE1 is ready to connect a vehicle
- Flashing Green Light – Charging – After connecting the EV, indicates the vehicle is getting charged.
- Constant Green Light – Waiting for Charging – Indicates the vehicle has been completely charged.
Simply plug the charging connector into the vehicle-charging inlet, Scan the QR Code on the EV Charger and it will start charging your EV. Once it is completely charged, simply press the button on the connector and disconnect your vehicle. That’s it!
Manage your EV Charger from anywhere
Thanks to the Wi-Fi, 4G or LAN internet connection capabilities and the integration with AmpUp, the CSE1 is equipped with a complete energy monitoring solution that can be accessed remotely via a mobile app.
This monitoring capability allows the user to
- View real-time analytics.
- Receive monthly reports on performance.
- Set up pricing for your charge station and obtain revenue for it.
- Perform load management to set the maximum energy amount that can come out of an EV charger in a specific time.
- Manage multiple EV charging stations in different locations.
In addition, AmpUp connects the EV charging station owner to the EV user, who will be able to
- Easily find your EV station in the AmpUp map app
- Set charging times
- Estimate energy consumption during that time
- Find out how much extra mileage will be added to the electric vehicle.
- Pay via credit/debit card, Apple Pay, Google Pay and more.
Moreover, something that makes the Cyber Charger a unique EV charger is that, unlike other EV chargers, the CSE1 has already been pre-commissioned to work with AmpUp. This major step makes the installation process much easier and particularly faster than any other EV charger out there in the market.
Reliable and Safe EV Charging station
The CSE1 engineering design and manufacturing process ensures a high-quality EV charger intended to last many years and to provide one of the highest reliability rates in the market with up to 96.8% uptime rate. This means your EV charger station will be available whenever your users need it.
Cyber EV Charger CSE1 is ETL listed for electrical safety, NEMA Type 3 rated for both indoor and outdoor installations with water and dust resistance capabilities.
User Authentication
By using cutting-edge radio-frequency identification (RFID) technology and the AmpUp, you can limit the use of the EV charger to a specific group of people, whether it is for employees, members of an organization or customers. This makes it perfect for applications in public buildings such as hospitals, offices, and hotels, where many people can have access to the EV station, but only a few will be able to use it.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
-
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
-
PayPal
-
Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
Didn't find what you were looking for?
We would be glad to assist you. Visit us at our contact us page or fill in the form below.
Cyber Switching Charging Station Dual Cse1 Level-2, 48A, RFID
Description
COMMERCIAL DUAL EV CHARGING STATION DUAL CSE1 LEVEL-2, 48A, RFID
Hassle-Free Returns. 2-Year Manufacturer's Warranty.
CSE1 Dual commercial Level-2 EV charging station could supply up to 48A on each charging port. Easily accept payments, set up charging rates, let your customers reserve and schedule charging sessions via the mobile app. With the highest uptime rate in the industry, CSE1 guarantees up to 40 miles on every hour of charging
The easiest and most reliable way to charge your EV
Get up to 42 miles on every hour of charging
Compatible with every electric vehicle
Scale your EV infrastructure without any limits
Willing to add more charging, but don’t have enough electrical infrastructure? CyberSwitching commercial EV charger CSE1 supports advanced and dynamic load management and lets you scale your EV infrastructure as much as you’d like to. You could connect several EV charging stations now to either a single or several circuit breakers, at a fraction of the cost.
Specifications
- 48A (11.5kW) on each charging port
- Voltage: 200-240VAC
- Power/Amperage: 3.5kW/16A, 7kW/32A, 10kW/40A, 11.5kW/48A
- Frequency: 50-60 Hz
- User Authentication: RFID
- Network: LAN, WIFI, 4G
- Connectivity: OCPP 1.6J
- Cable Length: 18ft
- Certificates: ETL, Energy Star
- Charging Interface: SAE J1172, Type 1
- Safety Compliance: Ul-2594, UL-2231-1-2, UL-2251, UL-62, UL-991, UL-1998, UL-840
- RCD: CCID20
- Multiple Protection: UVP, OVP, RCD, SPD, OCP, OTP, CPFP, Ground Fault Protection
- Operating Temperature: -22°F to 122°F
- Storage Temperature:-40°F to 158°F
- Indoor/Outdoor: NEMA 3R enclosure
- Installation Type: Wall-mount, Pedestal-mount
- Altitude: ≤ 6561ft
- WIFI function: 802.11 b/g/n
- Supports Dynamic Load Balancing
Weight: 56 lbs
Dimensions: 63 in x 14 in x 20 in
Cable: 18-foot SAE J1772 standard plug
Output Power: up to 48A, 11.5 kw
OCPP 1.6J and OpenADR 2.0b compliant
ENERGY STAR
ETL listed
2-Year Warranty
More Info
Cyber Charger CSE1 is a smart Level 2 electric vehicle charging solution that can be installed in private homes and commercial businesses. Designed to comply with the most important UL EV-related certifications, this single-integrated solution has multiple features that make it reliable, easy to use, and cost-efficient.
Works with all Electric Vehicles
Cyber Charger CSE1 is compatible with all the electric vehicles in the market. Whether you have Tesla, Mercedes, Porsche, BMW, Audi, Ford, VW, Chevrolet, Cadillac, Nissan, Toyota, Subaru, Honda Kia, Hyundai, Lucid, Polestar, Rivian, Volvo, NIO, you name it.
Choose Your Output
The CSE1 features multiple output options that allow you to set faster charging times depending on your vehicle and time requirement. With a rated output input voltage of 200-240VAC you can expect multiple power charging capabilities
| Power (kW) | Amperage (A) |
| 3.5 | 16 |
| 7 | 32 |
| 10 | 40 |
| 11.5 | 48 |
Install Anywhere
Cyber Charger CSE1 is also ETL listed with a type 3 enclosure, rated for both indoor and outdoor installations with water and dust resistance capabilities, making it possible to install the CSE1 virtually anywhere in two mounting installation options:
Wall-Mounted
Designed to be a perfect match for in-house requirements, Cyber Charger can be easily installed and mounted to garage walls. Moreover, its compact size minimizes space occupation and its rounded sleek design makes it a great addition to your house.
Pedestal Mount
On the other hand, open public spaces like parking lots or carports for multi-dwelling properties can also make use of the CSE1 through a single and dual-mounted pedestal option made of Q235 galvanized steel.
This option allows you to install the CSE1 regardless of the presence of a wall structure and allows arranging the EV charging station layouts as desired by the designer or property owner.
Easy To Use
Intuitive and easy to operate, Cyber Charger integrates a status indication LED light that signals when the EV charging station is ready to start charging and when it is already charging following a simple color-coding as
- Blue Light – Standby mode – Indicates CSE1 is ready to connect a vehicle
- Flashing Green Light – Charging – After connecting the EV, indicates the vehicle is getting charged.
- Constant Green Light – Waiting for Charging – Indicates the vehicle has been completely charged.
Simply plug the charging connector into the vehicle-charging inlet, Scan the QR Code on the EV Charger and it will start charging your EV. Once it is completely charged, simply press the button on the connector and disconnect your vehicle. That’s it!
Manage your EV Charger from anywhere
Thanks to the Wi-Fi, 4G or LAN internet connection capabilities and the integration with AmpUp, the CSE1 is equipped with a complete energy monitoring solution that can be accessed remotely via a mobile app.
This monitoring capability allows the user to
- View real-time analytics.
- Receive monthly reports on performance.
- Set up pricing for your charge station and obtain revenue for it.
- Perform load management to set the maximum energy amount that can come out of an EV charger in a specific time.
- Manage multiple EV charging stations in different locations.
In addition, AmpUp connects the EV charging station owner to the EV user, who will be able to
- Easily find your EV station in the AmpUp map app
- Set charging times
- Estimate energy consumption during that time
- Find out how much extra mileage will be added to the electric vehicle.
- Pay via credit/debit card, Apple Pay, Google Pay and more.
Moreover, something that makes the Cyber Charger a unique EV charger is that, unlike other EV chargers, the CSE1 has already been pre-commissioned to work with AmpUp. This major step makes the installation process much easier and particularly faster than any other EV charger out there in the market.
Reliable and Safe EV Charging station
The CSE1 engineering design and manufacturing process ensures a high-quality EV charger intended to last many years and to provide one of the highest reliability rates in the market with up to 96.8% uptime rate. This means your EV charger station will be available whenever your users need it.
Cyber EV Charger CSE1 is ETL listed for electrical safety, NEMA Type 3 rated for both indoor and outdoor installations with water and dust resistance capabilities.
User Authentication
By using cutting-edge radio-frequency identification (RFID) technology and the AmpUp, you can limit the use of the EV charger to a specific group of people, whether it is for employees, members of an organization or customers. This makes it perfect for applications in public buildings such as hospitals, offices, and hotels, where many people can have access to the EV station, but only a few will be able to use it.
If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping.
Why Buy From Us
Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more!
-
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time.
-
WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO
When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.
-
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.
More Reasons to Love Renewable Outdoors:
-
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
-
Free Shipping
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.
-
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
-
McAfee Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
-
Volume Discounts
-
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.
-
We Are An Authorized Dealer
- Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!
Shipping and Returns Policy
Free Shipping Promotion:
Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items. However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply
If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!
Renewable Outdoors reserves the right to cancel this offer at anytime
Order Confirmation:
After you place your order, you will receive a confirmation email. This means that we have received your order in our system. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment.
If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email. Once your item(s) are available for immediate shipment, we will ship the order.
Order Shipment:
Your order will ship within the lead time we have posted on the product page. We will email you tracking information within 24 hours of your order leaving the warehouse.
If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com
Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.
Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.
Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.
If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.
Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.
You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Damages:
ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery.
If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors Customer Service at 303-876-7654 for further assistance with the damaged shipment.
Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.
If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.
If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.
Cancellations & Refunds:
To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can.
All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped. Refunds will be issued to the credit card that you used when placing your order.
How do I return a product?
If you want to return an item, please send an email to sales@renewableoutdoors.com
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers could be responsible for paying all shipping and handling costs for returning an item.
FAQs
Which payment methods do you accept?
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Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
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PayPal
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Google Pay
What is your return policy?
Please see our We Accept Returns page for more information.
What is your cancellation policy?
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.
How do I place an order?
First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
If you would like to place an order by phone, give us a call at 1-844-345-2677.
How will my order be fulfilled?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
How can I change My Account information?
You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.
Do you charge sales tax?
Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.
How can I make a change or cancel my order?
Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)
How long will it take for my order to ship?
This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.
Can you ship to a P.O. Box or an APO Address?
At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses. We apologize for the inconvenience.
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