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SolarEdge SE7600H-US Energy Hub Inverter

✓ Authorized SolarEdge Dealer
✓ Lowest Price Guaranteed
✓ Brand New & FREE Shipping: In Stock Ready To Ship
✓ Questions? Talk to a SolarEdge Expert: 1-303-876-7654
✓ PRICE MATCH GUARANTEE

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Description

Single Phase Inverter with HD-Wave Technology

The SolarEdge single phase inverter with HD-Wave technology breaks the mold of traditional solar inverters. Winner of the prestigious 2016 Intersolar Award and the renowned 2018 Edison Award, the single phase inverter is specifically designed to work with SolarEdge power optimizers. It comes with a built-in DC safety switch, integrated rapid shutdown, and features a standard 12-year warranty extendable to 20 or 25 years.

Because Maximum Power Point Tracking and voltage management are handled separately for each solar module by the SolarEdge power optimizer, the single phase inverter is only responsible for DC to AC inversion. Consequently, it is a simpler, more cost effective, more reliable solar inverter. The fixed string voltage ensures operation at the highest efficiency at all times independent of string length and temperature.

SolarEdge’s latest generation of single phase inverters are designed using a novel power conversion technology that is based on a distributed switching and powerful DSP processing. The inverter is able to synthesize a clean sine wave that leads to a dramatic reduction in the magnetics and heavy cooling elements. The result is an even smaller and lighter inverter for simplified shipping and storing, and easy one-person installation. The record-breaking 99% efficiency allows more energy production for an improved ROI.

Key Benefits:

  • Specifically designed to work with SolarEdge power optimizers
  • 3kW to 11.4kW range
  • 99% weighted efficiency (33%-50% less losses than the market standard)
  • Small, lightweight, and easy to install
  • Up to 155% oversizing allowed
  • High reliability due to lower heat dissipation
  • Faster inverter commissioning using your smartphone with SolarEdge SetApp
  • Standard 12-year warranty (extendable to 20 or 25 years)
  • Built-in module-level monitoring
  • Internet communication via Ethernet or wireless connectivity (using optional ZigBee® or cellular plug-ins)
  • NEMA 4X – suitable for outdoor and indoor installations
  • Integrated arc fault protection and rapid shutdown for NEC 2014 and 2017, 690.11 and 690.12
  • Optional: Faster installations with built-in consumption metering (1% accuracy) and production revenue grade metering (0.5% accuracy, ANSI C12.20)
  • All inverters are UL1741 SA certified, for CPUC Rule 21 grid compliance



GENERAL INFORMATION
Manufacturer: SolarEdge
Product Line: Energy Hub with Prism Technology
Model ID: SE6000H-USS3BBC14
Certifications and Safety Ratings:ul.jpg ieee.jpg fcc.jpg csa.jpg
MECHANICAL DATA
Technology: Single Phase String Inverter w/ RGM

Dimensions:17.70 x 14.60 x 6.80 inches
Weight: 26 lbs
Consumption Metering: Built-In
Battery Storage: With Backup Interface Up to 200A; Up to 3 Inverters, 15kW Backup, and 60kWh Backup Capacity
Noise:< 25dBA
Cooling: Natural Convection
Protection Rating:NEMA 4X
Supported Communication Interfaces: RS485, Ethernet, Wi-Fi (Operational), Cellular
Revenue Grade Metering: Built-In
Inverter Commissioning: With the SetApp Mobile App via WiFi
ELECTRICAL DATA
Output - AC on Grid
Rated AC Power Output: 3800W
Maximum AC Power Output: 3800W
AC Output Voltage: 211-264Vac
AC Frequency Range: Min: 59.3Hz; Nom: 60Hz; and Max: 60.5Hz
AC Frequency (Nominal): 59.3 - 60 - 60.5 Hz
Maximum Continuous Output Current: 16 Amps
Utility Monitoring, Islanding Protection, County Configurable Thresholds: Yes
Charge Battery from AC (if Allowed): Yes
Typical Nighttime Power Consumption: < 2.5W
Output - AC Backup
Rated AC Power in Backup Operation: 3050W
Peak AC Power (< 10 sec) in Backup Operation: 3400W
AC (L-L) Output Voltage Range in Backup: 211-264Vac
AC (L-N) Output Voltage Range in Backup: 105-132Vac
AC Frequency Range in Backup: Min: 55Hz; Nom: 60Hz; and Max: 65Hz
Maximum Continuous Output Current in Backup: 12.7 Amps
Peak AC Current (< 10 sec) in Backup Operation: 14.2 Amps
Output - Smart EV Charger AC
RRated AC Power: 9600W
AC Output Voltage Range: 211-264Vac
MAC Frequency Range: Min: 59.3Hz; Nom: 60Hz, and Max: 60.5Hz
Max. Continuous Output Current @240V (Grid, PV and Battery): 40Aac
Input - DC (PV and Battery)
Transformer-less, Ungrounded: Yes
Max. Input Voltage: 480Vdc
Nom DC Input Voltage: 350Vdc
Reverse-Polarity Protection: Yes
Ground-Fault Isolation Detection: 600kΩ Sensitivity
Input - DC (PV)
Max. DC Power: 7600W
Max. DC Power: 7600W
Max. Input Current: 10.5Adc
Max. Input Short Circuit Current: 45Adc
Max. Inverter Efficiency: 99.2%
2-Pole Disconnection: Yes
Input - DC (Battery)
Supported Battery Types: LG Chem RESU10H
Number of Batteries per Inverter: 1 or 2
Max. Battery Capacity per Inverter: 19.6kWh
Continuous Power per Inverter: 5000W
Peak Power: 6900Adc
Max. Input Current @240V: 18Adc
2-Pole Disconnection: Yes

Shipping

Shipping
Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

    If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

     

    Why Buy From Us

    Why Buy From Us

    Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

    • WE PUT OUR CUSTOMERS FIRST

    We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

    • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

    When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

    • WE ARE THE EXPERTS IN THE INDUSTRY

    By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

    More Reasons to Love Renewable Outdoors:

    • Price Match Guarantee

      • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.

    • Free Shipping

      • All orders shipped to the lower 48 U.S. states ship FREE. 
        • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.

    • 100% Safe & Secure Ordering

      • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.

    • McAfee Shopping Guarantee

      • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.

    • Volume Discounts

      •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.

    • We Are An Authorized Dealer

      • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

    This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

    Shipping and Returns Policy

    Shipping and Returns Policy

    Free Shipping Promotion:

    Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

    If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

    Renewable Outdoors reserves the right to cancel this offer at anytime

    Order Confirmation:

    After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

    If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

    Order Shipment:

    Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

    If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

    Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

    Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

    Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

    If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

     

    Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

    You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

    Damages:

    ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

    If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

    If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

    Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

    Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

    If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

    If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

    Cancellations & Refunds:

    To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

    All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

    How do I return a product?

    If you want to return an item, please send an email to sales@renewableoutdoors.com

    Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

    We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

    Please note that you cannot return an item without a valid return authorization number.  

    Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

    If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

     

    FAQs

    FAQs

    Which payment methods do you accept?

    • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

    • PayPal

    • Google Pay

      What is your return policy?

      Please see our We Accept Returns page for more information.

      What is your cancellation policy?

      All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

      What if my product is damaged?

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

      How do I place an order?

      First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

      You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

      Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

      If you would like to place an order by phone, give us a call at 1-844-345-2677.

      How will my order be fulfilled?

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

      Will you send an order confirmation via e-mail?

      An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

      How can I change My Account information?

      You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

      Do you charge sales tax?

      Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.

      How can I make a change or cancel my order?

      Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

      How long will it take for my order to ship?

      This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

      Can you ship to a P.O. Box or an APO Address?

      At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

      Didn't find what you were looking for?

      We would be glad to assist you. Visit us at our contact us page or fill in the form below.

      Single Phase Inverter with HD-Wave Technology

      The SolarEdge single phase inverter with HD-Wave technology breaks the mold of traditional solar inverters. Winner of the prestigious 2016 Intersolar Award and the renowned 2018 Edison Award, the single phase inverter is specifically designed to work with SolarEdge power optimizers. It comes with a built-in DC safety switch, integrated rapid shutdown, and features a standard 12-year warranty extendable to 20 or 25 years.

      Because Maximum Power Point Tracking and voltage management are handled separately for each solar module by the SolarEdge power optimizer, the single phase inverter is only responsible for DC to AC inversion. Consequently, it is a simpler, more cost effective, more reliable solar inverter. The fixed string voltage ensures operation at the highest efficiency at all times independent of string length and temperature.

      SolarEdge’s latest generation of single phase inverters are designed using a novel power conversion technology that is based on a distributed switching and powerful DSP processing. The inverter is able to synthesize a clean sine wave that leads to a dramatic reduction in the magnetics and heavy cooling elements. The result is an even smaller and lighter inverter for simplified shipping and storing, and easy one-person installation. The record-breaking 99% efficiency allows more energy production for an improved ROI.

      Key Benefits:

      • Specifically designed to work with SolarEdge power optimizers
      • 3kW to 11.4kW range
      • 99% weighted efficiency (33%-50% less losses than the market standard)
      • Small, lightweight, and easy to install
      • Up to 155% oversizing allowed
      • High reliability due to lower heat dissipation
      • Faster inverter commissioning using your smartphone with SolarEdge SetApp
      • Standard 12-year warranty (extendable to 20 or 25 years)
      • Built-in module-level monitoring
      • Internet communication via Ethernet or wireless connectivity (using optional ZigBee® or cellular plug-ins)
      • NEMA 4X – suitable for outdoor and indoor installations
      • Integrated arc fault protection and rapid shutdown for NEC 2014 and 2017, 690.11 and 690.12
      • Optional: Faster installations with built-in consumption metering (1% accuracy) and production revenue grade metering (0.5% accuracy, ANSI C12.20)
      • All inverters are UL1741 SA certified, for CPUC Rule 21 grid compliance



      GENERAL INFORMATION
      Manufacturer: SolarEdge
      Product Line: Energy Hub with Prism Technology
      Model ID: SE6000H-USS3BBC14
      Certifications and Safety Ratings:ul.jpg ieee.jpg fcc.jpg csa.jpg
      MECHANICAL DATA
      Technology: Single Phase String Inverter w/ RGM

      Dimensions:17.70 x 14.60 x 6.80 inches
      Weight: 26 lbs
      Consumption Metering: Built-In
      Battery Storage: With Backup Interface Up to 200A; Up to 3 Inverters, 15kW Backup, and 60kWh Backup Capacity
      Noise:< 25dBA
      Cooling: Natural Convection
      Protection Rating:NEMA 4X
      Supported Communication Interfaces: RS485, Ethernet, Wi-Fi (Operational), Cellular
      Revenue Grade Metering: Built-In
      Inverter Commissioning: With the SetApp Mobile App via WiFi
      ELECTRICAL DATA
      Output - AC on Grid
      Rated AC Power Output: 3800W
      Maximum AC Power Output: 3800W
      AC Output Voltage: 211-264Vac
      AC Frequency Range: Min: 59.3Hz; Nom: 60Hz; and Max: 60.5Hz
      AC Frequency (Nominal): 59.3 - 60 - 60.5 Hz
      Maximum Continuous Output Current: 16 Amps
      Utility Monitoring, Islanding Protection, County Configurable Thresholds: Yes
      Charge Battery from AC (if Allowed): Yes
      Typical Nighttime Power Consumption: < 2.5W
      Output - AC Backup
      Rated AC Power in Backup Operation: 3050W
      Peak AC Power (< 10 sec) in Backup Operation: 3400W
      AC (L-L) Output Voltage Range in Backup: 211-264Vac
      AC (L-N) Output Voltage Range in Backup: 105-132Vac
      AC Frequency Range in Backup: Min: 55Hz; Nom: 60Hz; and Max: 65Hz
      Maximum Continuous Output Current in Backup: 12.7 Amps
      Peak AC Current (< 10 sec) in Backup Operation: 14.2 Amps
      Output - Smart EV Charger AC
      RRated AC Power: 9600W
      AC Output Voltage Range: 211-264Vac
      MAC Frequency Range: Min: 59.3Hz; Nom: 60Hz, and Max: 60.5Hz
      Max. Continuous Output Current @240V (Grid, PV and Battery): 40Aac
      Input - DC (PV and Battery)
      Transformer-less, Ungrounded: Yes
      Max. Input Voltage: 480Vdc
      Nom DC Input Voltage: 350Vdc
      Reverse-Polarity Protection: Yes
      Ground-Fault Isolation Detection: 600kΩ Sensitivity
      Input - DC (PV)
      Max. DC Power: 7600W
      Max. DC Power: 7600W
      Max. Input Current: 10.5Adc
      Max. Input Short Circuit Current: 45Adc
      Max. Inverter Efficiency: 99.2%
      2-Pole Disconnection: Yes
      Input - DC (Battery)
      Supported Battery Types: LG Chem RESU10H
      Number of Batteries per Inverter: 1 or 2
      Max. Battery Capacity per Inverter: 19.6kWh
      Continuous Power per Inverter: 5000W
      Peak Power: 6900Adc
      Max. Input Current @240V: 18Adc
      2-Pole Disconnection: Yes
      Shipping
      Renewable Outdoors is offering FREE SHIPPING for a limited time on all orders delivered within the contiguous United States.

        If your order is in stock and we process the charges to your credit card, our goal is to ship your order out within the timeframe specified on the product page. If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at mailto: sales@renewableoutdoors.com. Some Exclusions Apply For Free Shipping. 

         

        Why Buy From Us

        Renewable Outdoors was created to become the number one destination for renewable energy and eco-friendly products. Renewable Outdoors is a place where you get the coolest products out there while also saving the planet. We only offer the best products that make a true impact on the world in the best way. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Renewable Outdoors is the #1 store for renewable energy, camping gear, off grid supplies, and more! 

        • WE PUT OUR CUSTOMERS FIRST

        We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. 

        • WE LOVE SAVING THE PLANET AND THE OUTDOORS AS MUCH AS YOU DO

        When you call us, you get an expert in the renewable and outdoor industry on the other line. A large part of our team is from the mountains of Colorado where renewable energy and outdoors are second nature. Whether you are looking for solar generators, EV chargers, or anything else, we truly invest ourselves in understanding our products.

        • WE ARE THE EXPERTS IN THE INDUSTRY

        By working closely with a large number of the best brands in the renewable energy and outdoors industry. We are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

        More Reasons to Love Renewable Outdoors:

        • Price Match Guarantee

          • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.

        • Free Shipping

          • All orders shipped to the lower 48 U.S. states ship FREE. 
            • If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.

        • 100% Safe & Secure Ordering

          • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.

        • McAfee Shopping Guarantee

          • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.

        • Volume Discounts

          •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to sales@renewableoutdoors.com for a quote.

        • We Are An Authorized Dealer

          • Renewable Outdoors is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

        This is why Renewable Outdoors is the #1 Source for your ultimate renewable energy and outdoors experience!

        Shipping and Returns Policy

        Free Shipping Promotion:

        Shipping costs for our business are typically around $15 for accessories can range and up to $500 for larger items.  However, for a limited time only, we are offering free shipping on all products to the lower 48 states in the U.S.. No minimum order required! Some small exclusions apply

        If you would like an order shipped to anywhere else in the world, please email us at sales@renewableoutdoors.com and we will gladly work something out with you!

        Renewable Outdoors reserves the right to cancel this offer at anytime

        Order Confirmation:

        After you place your order, you will receive a confirmation email.  This means that we have received your order in our system.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and ready for shipment. 

        If your item happens to be on backorder, or is otherwise unavailable, we will let you know via email.  Once your item(s) are available for immediate shipment, we will ship the order.

        Order Shipment:

        Your order will ship within the lead time we have posted on the product page.  We will email you tracking information within 24 hours of your order leaving the warehouse. 

        If you do not receive tracking information from us by 3 days after the lead time posed on the product page has elapsed, feel free to follow up with us at sales@renewableoutdoors.com

        Most orders will be shipped by FedEx or UPS. Small items may be delivered by the US Postal Service or by the US Postal Service via FedEx Smartpost or UPS Surepost.

        Larger items may be delivered via FedEx Ground, FedEx Home Delivery, UPS Ground, or Truck Freight. Some special orders may require 2 to 6 weeks depending on the item.

        Some large or heavy items require additional shipping and handling charges due to the bulky nature of these products.

        If an item requires additional shipping and handling charges we will clearly mark this requirement on our website and in our catalog. In most cases, we charge a "flat" rate to ship these items.

         

        Canadian Orders: We do not ship directly to Canada, however, we will ship to a US-based freight forwarder of your choice! We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes.

        You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to final destination. Please call 303-876-7654 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.

        Damages:

        ALL SHIPMENT SHOULD BE INSPECTED AT THE TIME OF DELIVERY. DAMAGED PACKAGES SHOULD BE REFUSED. If you notice any damage, you should note it on the freight bill when signing for delivery. 

        If your product is defective or sustains damage during shipping, please contact us at sales@renewableoutdoors.com right away. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.

        If delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier’s bill. After contacting the carrier, please call Renewable Outdoors  Customer Service at 303-876-7654 for further assistance with the damaged shipment.

        Please note, signing for your delivery without noting any damages or inability to inspect the delivery on the relevant paperwork legally states that you have received your freight in good condition and Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        Leaving a note or instructions for the driver is considered to be the same as signing for your products in good condition.

        If you authorize the freight company to leave freight without a signature, Renewable Outdoors cannot be held liable for any damages, missing pieces, etc. that may be incurred as a result of this decision.

        If you choose to sign for a visibly damaged please note on the relevant paperwork that you are signing for a damaged package; however, Renewable Outdoors cannot be held liable for any damages or missing pieces for accepted via signature delivery.

        Cancellations & Refunds:

        To cancel an order, reply to the confirmation email you received when you placed your order online. Just tell us why you need to cancel and we will process it as soon as we can. 

        All orders canceled after 48 hours could be subject to a $50 administration fee, regardless of whether your order has shipped.  Refunds will be issued to the credit card that you used when placing your order.

        How do I return a product?

        If you want to return an item, please send an email to sales@renewableoutdoors.com

        Returns will only be accepted within 30 days of the receipt of your product.  The product must be returned unopened in the original packaging.

        We do not accept returns of used products.  You should also provide us with a receipt of your purchase and a reason for returning the item.

        Please note that you cannot return an item without a valid return authorization number.  

        Upon receiving and inspecting the returned product, Renewable Outdoors will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.

        If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs.  Customers could be responsible for paying all shipping and handling costs for returning an item.

         

        FAQs

        Which payment methods do you accept?

        • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

        • PayPal

        • Google Pay

          What is your return policy?

          Please see our We Accept Returns page for more information.

          What is your cancellation policy?

          All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges as described on the Free Shipping & Easy Returns page. Refunds will only be issued to the original credit card that you use when placing your order.

          What if my product is damaged?

          Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@renewableoutdoors.com and we will process an insurance claim on your behalf.

          How do I place an order?

          First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

          You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".

          Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

          If you would like to place an order by phone, give us a call at 1-844-345-2677.

          How will my order be fulfilled?

          As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

          Will you send an order confirmation via e-mail?

          An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

          How can I change My Account information?

          You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

          Do you charge sales tax?

          Only customers residing in the state of Colorado will be charged sales tax. Orders from outside Colorado will not be charged sales tax.

          How can I make a change or cancel my order?

          Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact us at (our email)

          How long will it take for my order to ship?

          This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is in stock and we process the charges to your credit card it will ship within 3 business days from the date of your order. If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at sales@renewableoutdoors.com.

          Can you ship to a P.O. Box or an APO Address?

          At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

          Didn't find what you were looking for?

          We would be glad to assist you. Visit us at our contact us page or fill in the form below.

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